Last updated: April 2026
At Chat Video, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this document carefully to understand our practices regarding your personal data.
Account Information: When you create an account, we collect your email address, chosen username, and profile information you voluntarily provide, such as photos and biographical details.
Usage Data: We automatically collect certain information about how you interact with our platform, including connection duration, features used, and technical data like IP address, device type, and browser information.
Communication: If you contact our support team, we retain those communications to assist you and improve our services.
We use the information we collect to:
We do not sell your personal information. We may share data with third parties only in the following circumstances:
Your video conversations are private. We do not record or store video streams unless you explicitly opt into recording features. End-to-end encryption protects your communications from interception. Automated systems may scan for policy violations, but human moderators only review content when necessary for safety investigations and with appropriate safeguards.
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. These include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights regarding your personal data, including:
You can exercise these rights through your account settings or by contacting us at [email protected].
We retain your information for as long as your account is active or as needed to provide services. You can request deletion at any time. Some data may be retained longer if required by law or for legitimate business purposes, such as fraud prevention.
Our service is not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information and terminate the account.
Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws. By using Chat Video, you consent to such transfers and acknowledge that your data will be protected according to this Privacy Policy and applicable safeguards.
We use cookies and similar technologies to enhance your experience, analyze platform usage, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain platform features.
Our platform may contain links to external websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. We will notify users of significant changes through the platform or via email. The "Last updated" date at the top indicates the most recent revision. Continued use of Chat Video after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Chat Video Privacy Team
123 Innovation Drive
San Francisco, CA 94107