Yes! Chat Video offers a free tier that includes unlimited video conversations with basic features. We also offer premium subscriptions that unlock additional features like advanced filters, priority matching, and ad-free experience. The free version is fully functional and great for getting started.

Safety is our top priority. We use AI-powered moderation to detect inappropriate content in real-time, have a team of human moderators reviewing reports, and provide user verification options. You can also block and report users instantly. Our privacy controls let you decide who can contact you, and all conversations are encrypted to protect your data.

Yes, an account is required to use Chat Video. This helps us maintain a safe community and prevent abuse. Account creation is quick and only requires an email address and username. Once registered, you can start chatting immediately without lengthy verification processes.

Absolutely! Chat Video is fully optimized for mobile browsers. Our responsive design works seamlessly on smartphones and tablets. You can access all features from your mobile browser without needing to download an app. The interface adapts to your screen size for the best experience.

During any video conversation, you'll see a menu icon with options to "Block" or "Report" the user. Blocking prevents that person from contacting you again. Reporting sends the incident to our moderation team for review. Both actions are anonymous—the user won't know you took action unless our team informs them as part of an investigation.

Yes, your privacy is protected. All video and audio streams are encrypted end-to-end. We do not record or store your conversations unless you explicitly opt into recording features. Automated systems may scan for policy violations, but no human views your chats unless there's a legitimate safety concern and proper authorization.

If you encounter technical problems, try these steps: Refresh your browser, check your internet connection, ensure camera/microphone permissions are granted, clear browser cache, or try a different browser. If issues persist, visit our contact page and provide details about your device, browser, and the problem. Our support team typically responds within 24 hours.

To delete your account, go to Settings, then select "Delete Account." This action is permanent and removes all your data from our servers. Before deleting, make sure you've saved any important information. You can also contact support at [email protected] to request account deletion.

While many users form meaningful connections that may lead to dating, Chat Video is designed as a general communication platform for meeting new people. We encourage authentic interactions and relationships to develop naturally. Users should respect each other's intentions and boundaries. Our platform is not specifically marketed as a dating service.

We require users to confirm they are 18 or older during registration. While we don't currently require government ID verification, we use automated systems to detect and remove underage accounts. If we discover a user is under 18, we immediately ban the account. We also encourage community members to report suspected minors.

Our matching system connects you with available users based on preferences like language, interests, and location. You can also use "Skip" to move to the next person. When both parties accept the connection, you're placed in a private video chat room. Matching is random by default but can be customized with filters for a more tailored experience.

Video chat is the core feature of our platform, so showing your face is expected for authentic interactions. However, you may use filters, avatars, or virtual backgrounds if you prefer some anonymity. Users who consistently avoid showing themselves may receive warnings if reported. Complete concealment defeats the purpose of face-to-face conversation.